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Who this policy covers
The policy applies to every visitor of theregenerators.co. Because the site only compares published withdrawal conditions – cashier rules, bonus terms, licence numbers as casinos state them, and ACMA blocking records – it never opens gaming accounts, accepts deposits, runs identity verification (KYC) or collects payment details. Readers who use the comparison materials do so without submitting any financial documents to the site.
The legal basis for handling personal information is the Privacy Act 1988 (Cth) and the Australian Privacy Principles. For visitors from the European Union, the site additionally follows the general principles of the GDPR.
What information the site collects
Information reaches the site through three channels:
Technical visit data: IP address, browser and device type, pages opened and the time of each visit.
Cookie data, described in detail in the Cookie policy.
Emails a reader sends voluntarily, including the sender’s address, message text and any attachments such as screenshots of cashier terms or correspondence with a casino.
Materials sent by email are used solely to verify withdrawal conditions described on the site. The sender’s personal details are never published alongside editorial content.
How the information is used
The site uses collected data to keep the website working and secure, to build anonymous attendance statistics and to answer reader emails. Personal information is not sold, not shared with any casino mentioned in the comparisons and not used to advertise gambling products.
De-identified attendance statistics show which comparisons visitors actually read. This helps the editorial team prioritise which cashier conditions to recheck first when an operator changes its withdrawal terms. Replies to reader emails go only to the address the message was sent from, and the site makes no automated decisions and runs no profiling based on visitor data.
Who receives the information
Hosting providers and the analytics service receive the minimum data required for their technical function, while government agencies can receive information only following a lawful request. These are the only recipients connected to the site. Casinos featured in the comparisons receive no visitor data of any kind from the site.
The analytics service works with de-identified data only, so individual visitors cannot be singled out in its reports. Nothing is handed over to advertising partners or data brokers: no email addresses, no browsing histories, no marketing segments built on visitor behaviour.
Data protection and retention
Traffic to the site runs through an SSL/TLS encrypted connection. Access to stored information is restricted to the editorial team. Technical logs are kept for a limited period, and email correspondence is deleted once the reader’s question has been closed.
If a breach affects personal information, the site follows the Notifiable Data Breaches scheme under the Privacy Act: affected visitors and the Office of the Australian Information Commissioner (OAIC) are notified.
Visitor rights
A visitor can request a copy of the personal information the site holds, ask for its correction or deletion, and withdraw consent to non-essential cookies at any time. Requests are sent to the site’s email address, and no fee is charged for handling them.
To protect personal information from misuse, the site may ask a requester to confirm that the query really came from the owner of the email address before any data is disclosed. Readers who are not satisfied with the site’s response may lodge a complaint with the OAIC.
Changes and contact
The policy takes effect from the moment of its publication on the site, and a new version replaces any previous one. Requests about personal data are accepted at [email protected].